Privacy Policy

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This Privacy Policy was last updated on April 27, 2026.

This Privacy Policy describes how Astadewa (“we”, “our”, “us”) collects, uses, stores, and protects your personal information when you visit or use our website https://astadewa.com (the “Website”) and our services.

By using our Website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Who We Are#

Astadewa Address: Saxophone 35 Malang Jawa Timur, Indonesia Website: https://astadewa.com Email: [email protected]

2. Information We Collect#

2.1 Information You Provide to Us#

We may collect personal information that you voluntarily provide, such as:

Name
Email address
Billing and shipping address
Phone number (if provided)
Order and payment-related information
Messages sent through contact forms or customer support
Account login details (if you create an account)

2.2 Information Collected Automatically#

When you visit our Website, we may automatically collect certain information such as:

IP address
Browser type and device information
Pages visited and time spent on the site
Referring website or traffic source
General location (country/city level)

2.3 Cookies and Tracking Technologies#

We use cookies and similar technologies to provide functionality, analyze traffic, and improve your experience. For more details, please read our Cookie Policy.

3. How We Use Your Information#

We use personal information for purposes including:

To provide and operate our Website and services
To process purchases and manage orders
To deliver products or digital services
To send order confirmations and service updates
To respond to inquiries and customer support requests
To improve our Website performance and user experience
To detect fraud, spam, and security threats
To comply with legal obligations
To send marketing communications (only when permitted by law or with your consent)

If you are located in the European Economic Area (EEA), Switzerland, or the United Kingdom, we process personal data under the following legal bases:

Consent (for example, for marketing cookies or newsletters)
Contract performance (to process and deliver your orders)
Legal obligation (tax, accounting, and compliance requirements)
Legitimate interests (security, analytics, improving services, fraud prevention)

We do not sell your personal information. However, we may share information with trusted third parties only when necessary, including:

Payment processors (such as Stripe) to complete transactions
Shipping and logistics providers (if physical delivery applies)
Analytics providers (such as Google Analytics)
Video hosting platforms (such as YouTube or Wistia, if embedded content is used)
Spam prevention services (such as Google reCAPTCHA)
Website hosting and technical service providers

These third parties only receive the information necessary to perform their services and are expected to protect it.

6. Third-Party Services and Embedded Content#

Our Website may include embedded content (for example videos from YouTube or Wistia). Embedded content from other websites behaves the same way as if the visitor has visited the other website directly.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content.

7. Payment Information#

We do not store your full credit card details. Payments are securely processed by third-party payment providers such as Stripe. Your payment information is handled according to their privacy and security policies.

8. Data Retention#

We keep your personal data only as long as necessary for the purposes described in this Privacy Policy, including:

To maintain your account (if applicable)
To complete and manage transactions
To comply with tax and legal obligations
To resolve disputes and enforce agreements

9. Security of Your Information#

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

10. Your Privacy Rights#

If you are located in the EEA, UK, or Switzerland, you may have the following rights:

The right to access your personal data
The right to correct inaccurate data
The right to request deletion of your data
The right to restrict processing
The right to object to processing
The right to data portability
The right to withdraw consent at any time

10.2 Other Countries#

Depending on your jurisdiction, you may have similar rights regarding your personal data. You may request access, correction, or deletion of your data by contacting us.

11. Marketing Communications#

If you subscribe to our newsletter or marketing emails, we may send you promotional messages. You can opt out at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.

12. Children’s Privacy#

Our Website is not intended for children under the age of 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can remove it.

13. International Data Transfers#

Our business is located in Indonesia, and your information may be processed and stored in Indonesia or other countries where our service providers operate. By using our Website, you understand that your information may be transferred to countries with different data protection laws.

14. Changes to This Privacy Policy#

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “last updated” date. We encourage you to review this Privacy Policy periodically.

15. Contact Us#

If you have questions about this Privacy Policy or how we handle your data, please contact us:

Astadewa Saxophone 35 Malang Jawa Timur Indonesia Website: https://astadewa.com Email: [email protected]

Last updated April 29, 2026