Privacy Policy

This Privacy Policy was last updated on April 27, 2026.

This Privacy Policy describes how Astadewa (“we”, “our”, “us”) collects, uses, stores, and protects your personal information when you visit or use our website https://astadewa.com (the “Website”) and our services.

By using our Website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Who We Are

Astadewa
Address: Saxophone 35 Malang Jawa Timur, Indonesia
Website: https://astadewa.com
Email: [email protected]

2. Information We Collect

2.1 Information You Provide to Us

We may collect personal information that you voluntarily provide, such as:

  • Name
  • Email address
  • Billing and shipping address
  • Phone number (if provided)
  • Order and payment-related information
  • Messages sent through contact forms or customer support
  • Account login details (if you create an account)

2.2 Information Collected Automatically

When you visit our Website, we may automatically collect certain information such as:

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the site
  • Referring website or traffic source
  • General location (country/city level)

2.3 Cookies and Tracking Technologies

We use cookies and similar technologies to provide functionality, analyze traffic, and improve your experience. For more details, please read our Cookie Policy.

3. How We Use Your Information

We use personal information for purposes including:

  • To provide and operate our Website and services
  • To process purchases and manage orders
  • To deliver products or digital services
  • To send order confirmations and service updates
  • To respond to inquiries and customer support requests
  • To improve our Website performance and user experience
  • To detect fraud, spam, and security threats
  • To comply with legal obligations
  • To send marketing communications (only when permitted by law or with your consent)

4. Legal Basis for Processing (GDPR Notice)

If you are located in the European Economic Area (EEA), Switzerland, or the United Kingdom, we process personal data under the following legal bases:

  • Consent (for example, for marketing cookies or newsletters)
  • Contract performance (to process and deliver your orders)
  • Legal obligation (tax, accounting, and compliance requirements)
  • Legitimate interests (security, analytics, improving services, fraud prevention)

5. How We Share Your Information

We do not sell your personal information. However, we may share information with trusted third parties only when necessary, including:

  • Payment processors (such as Stripe) to complete transactions
  • Shipping and logistics providers (if physical delivery applies)
  • Analytics providers (such as Google Analytics)
  • Video hosting platforms (such as YouTube or Wistia, if embedded content is used)
  • Spam prevention services (such as Google reCAPTCHA)
  • Website hosting and technical service providers

These third parties only receive the information necessary to perform their services and are expected to protect it.

6. Third-Party Services and Embedded Content

Our Website may include embedded content (for example videos from YouTube or Wistia). Embedded content from other websites behaves the same way as if the visitor has visited the other website directly.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content.

7. Payment Information

We do not store your full credit card details. Payments are securely processed by third-party payment providers such as Stripe. Your payment information is handled according to their privacy and security policies.

8. Data Retention

We keep your personal data only as long as necessary for the purposes described in this Privacy Policy, including:

  • To maintain your account (if applicable)
  • To complete and manage transactions
  • To comply with tax and legal obligations
  • To resolve disputes and enforce agreements

9. Security of Your Information

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

10. Your Privacy Rights

10.1 GDPR Rights (EEA/UK/Switzerland)

If you are located in the EEA, UK, or Switzerland, you may have the following rights:

  • The right to access your personal data
  • The right to correct inaccurate data
  • The right to request deletion of your data
  • The right to restrict processing
  • The right to object to processing
  • The right to data portability
  • The right to withdraw consent at any time

10.2 Other Countries

Depending on your jurisdiction, you may have similar rights regarding your personal data. You may request access, correction, or deletion of your data by contacting us.

11. Marketing Communications

If you subscribe to our newsletter or marketing emails, we may send you promotional messages. You can opt out at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.

12. Children’s Privacy

Our Website is not intended for children under the age of 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can remove it.

13. International Data Transfers

Our business is located in Indonesia, and your information may be processed and stored in Indonesia or other countries where our service providers operate. By using our Website, you understand that your information may be transferred to countries with different data protection laws.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “last updated” date. We encourage you to review this Privacy Policy periodically.

15. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

Astadewa
Saxophone 35 Malang Jawa Timur
Indonesia
Website: https://astadewa.com
Email: [email protected]